Customer Reviews

"Good work reasonable prices at Pro Auto"

"Pro Automotive is one of the best local repair shops in Sachse TX. Not one of those big names shops that try to rip you off. Family owned. The owner is fair with his prices and does quality work. I highly recommend this shop."

"Great. Replaced a couple hoses."

"Personally, Pro Automotive is the best shop in Sachse TX. They guys there are honest. They do great work. I highly recommend this shop."

"Personalized service. Friendly."

"I had a great experience with my car service today. The staff were professional, friendly, and kept me updated throughout the process. My car runs smoothly, and the service was completed on time. I really appreciate the honesty and attention to detailu2014highly recommend!"

"Pro Automotive will be my go to shop from here on out. Their service is excellent. The shop is a must check out."

"Everything was completed on time"

"Jay is great, an honest mechanic. Took my truck in for 2nd opinion. Glad I did. Honesty is a way to earn my business. I'll be back for sure!"

"Easy, professional, personalized."

"Great service reasonable prices! An honest mechanic!"

"Expedient and open communication. Fairly priced as well."

"I expressed that I was trying to learn more about doing my own maintenance but hadn't had time recently. I had already had most of the parts for replacement of my brakes and when I took it in they ensured I understood the options for service in the future with the parts I had picked, they even let me see my baby up on the lift while they were working. They were very kind and professional. Much appreciated and will absolutely go back."

"Work was completed to my satisfaction. No problems."

"The service at Pro Automotive is always great. I have been taking my car there for years and have referred my family and friends!"

"Jay and his crew did a first rate job. Very satisfied."

"Friendly, fast and good service with reasonable pricing."

"I've been frequenting this shop for over 20 years. I wouldn't keep going back if I didn't trust these guys. I would without a doubt recommend them to a friend."

"Great service good advice. Works to save you money. Lots of our family go to Jay."

"Love Jay and Richard. They take their time and really care."

"Pro Auto Service has been terrific. From routine to special requests, work is done well for a fair price."

"Knowledgeable. Easy to communicate with. Very reasonable pricing."

"Fair and honest."

"Highly recommend, excellent service."

"Good friendly service at the right price."

"Friendly, reasonable labor, and great overall service."

"Straight shooter and quick service."

"Excellent service and customer service!"

"Great service always professional would recommend this shop for all your repairs."

"Jay found the noise and save my van!!! Who know the flex plate was so important but so greatfull he saved us from major problems down the road."

"Pro Automotive Repair is hands down one of the most trustworthy and competent repair shops I’ve ever worked with. From the start, Jay was professional, knowledgeable, and clearly knew exactly what he was doing. He took the time to properly diagnose the issue and explained everything in a straightforward, honest way without trying to upsell anything unnecessary. What really stood out was the quick turnaround time. They got my vehicle in, repaired, and back on the road much faster than I expected, without sacrificing quality. It’s clear they value both your time and your trust. It’s not easy to find a repair shop you can fully rely on, but Pro Automotive Repair has definitely earned my confidence. If you’re looking for honest service, skilled technicians, and fast, reliable work, I highly recommend them."

"This place is the best. I would never take my car anywhere else. Jay is the most honest and upfront mechanic. He is a pleasure to work with and always lets you know up front what needs to be done! From the time I called to inquire about a repair to the time I picked my car up after repair everything was handled very professionally and quickly. I had a great vibe from this company and highly recommend and will definitely be a repeat customer."

"I have had a great experience each time I bring my vehicle in. Jay is honest, knowledgeable, and took the time to explain exactly what was going on with my truck. The work was done quickly at a fair price. It’s hard to find a mechanic you can truly trust, but this place earned it. Highly recommend to anyone looking for reliable, quality service."

"Jay and the crew are the best! Most honest and knowledgeable repair shop I’ve been to so far. He went out of his way to insure my vehicle was completely repaired making things less stressful for me picking up my daughters from school. I'll call that quality service. Quick, honest and friendly. Definitely recommend!"

"Highly recommend pro automotive. They do solid work for a good price."

"We came here from another auto shop because so many people were commending Jay for his honesty and great customer service. And I have to say, we were not disappointed. Jay and the other mechanic that work here (Richard) are both honest, transparent, and will 100% fix your car without sabotaging it or trying to find fake problems to charge you more. Jay really knows his cars and even gave us recommendations on which cars were the best, which would last the longest and so on. We always trust Pro Automotive to get the job done! Seriously, if you need a mechanic and want to support a small business this is the place. Edit: We moved an hour away from Sachse a few months ago, but still take our vehicles to Pro Automotive because Jay and Richard are the only mechanics we trust. My husband recently got a new truck, and the "check engine" light came on right as we were driving it home from the dealership. We refused to bring it back to the dealership to get it fixed for free despite Jay recommending that, and had it brought to Pro Automotive. Jay fixed it up and it's running smoothly again. Worth our money to know that the job would be done right."

"I recently brought my Corvette to Pro Auto for service and I couldn’t be more pleased. My issue was found and repaired faster than i had expected."